At Najma, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use and protect your information when you visit our website, place an order or communicate with us.
Information We Collect
Depending on how you interact with Najma, we may collect:
- Your name and contact details
- Phone number and email address
- Delivery and billing address
- Order and purchase information
- Payment-related information
- Information you provide when contacting our customer care team
- Browsing, device and website usage information
How We Use Your Information
We may use your personal information to:
- Process and manage your purchases
- Prepare and deliver your orders
- Process returns, exchanges and refunds
- Provide updates regarding your order
- Respond to questions or customer care requests
- Improve our website, products and services
- Help prevent fraudulent or unauthorized transactions
- Send you information about Najma, new collections and special offers when you have chosen to receive these communications
Payments
Payment information may be processed securely by our payment service providers.
Where your payment details are collected directly by a payment provider, Najma does not intentionally store your complete card information.
Who We Share Your Information With
To provide our services, we may share necessary information with trusted third parties, including:
- Delivery and courier partners
- Payment providers
- Website and technology providers
- Customer service providers
- Other professional service providers where necessary
We only share information necessary for them to provide their services.
Najma does not sell your personal information.
Cookies
Our website may use cookies and similar technologies to make browsing easier, remember your preferences, understand how our website is used and improve your overall experience.
Where available, you can manage your cookie preferences through the website or your browser settings.
Marketing
If you choose to receive news from Najma, we may contact you about new collections, launches, special offers and other updates.
You can unsubscribe from marketing communications at any time.
Your Information
You may contact us regarding the personal information we hold about you, including requests to access or correct your information and any other rights available to you under applicable law.
Updates to Our Privacy Policy
We may update this Privacy Policy when necessary to reflect changes to our services, website or applicable requirements.
Any updated version will be made available on our website.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact our customer care team.
Najma treats your information with the same care we put into everything we create. ✦